Customer Support

You can contact our Customer Support

By Email support@online.fi 
By Telephone +358-14-4455-155 (standard fees apply)
By SMS message +358-40-758-5093 (standard fees apply)

Our support staff is available on all normal Finnish business days from 8:00 to 16:00 (EET)

Online Services

Our existing customers can log into our customer site with their personal account and password. The contents of the customer site vary based on what services from Online Solutions are in your use. The login process can be initiated from top right corner of this website.

Interference reporting of our sevices

On our customer site is available all information about possible Interference situations currently in our services and also the interference history is available.

24h Interference Support

Outsite normal business hours your can contact our customer staff 24/7 by sending SMS message to number +358-40-758-5093 (standard fee).  The message will be relayed to the support staff member on shift and we will respond to the message as soon as possible. Please include the name of the company you are contact on behalf and as exactly as possible the problem you are having.

Please note! That we can handle only true interference cases 24h.